Manufacturer program
An external export department with a defined mandate and measurable reporting
Galaxa runs the export function on your behalf across strategy, prospecting, importer communication, quotation coordination, order and documentation follow-up, and monthly reporting, with named accountability.
Where this program fits
Choose the Managed Export Department when you prefer not to build a full in-house export team, and you want a partner with defined responsibilities, an agreed mandate, and monthly written reporting instead of ad-hoc trading arrangements.
How the department runs
Mandate & KPIs
Agree the mandate: markets in scope, product scope, decision limits, escalation path, reporting cadence and KPI targets.
Export strategy
Written 12-month strategy across markets, channels, importer segments, pricing posture and sample logistics.
Prospecting & activation
Continuous verified prospecting, personalized outreach and pipeline management across the agreed markets.
Importer communication
Daily importer communication on samples, quotations, technical questions and order confirmations, always copied to your team.
Order & documentation
Coordinate quotations, order confirmations, export documentation and shipment milestones with your operations.
Monthly reporting
Written report with activity, pipeline movement, wins/losses, exceptions and next-month plan; monthly review call with your leadership.
What you receive
Named account team
A defined operator team with roles, backups, and escalation contacts.
Written export mandate
Scope, decision limits, KPIs and the exception path — all documented.
Pipeline & CRM record
A shared record of prospects, meetings, quotations and status.
Monthly KPI report
A written report on activity, pipeline, wins/losses and next-month plan.
Scope of the mandate
This program covers
- Written export strategy across agreed markets
- Prospecting, importer communication and pipeline management
- Quotation, order and documentation coordination
- Monthly written reporting and review call
This program does not
- Guarantee sales volumes or specific importer commitments
- Sign contracts, invoices or shipping documents in your name
- Replace your operations, quality or finance functions
- Trade for our own account or take title to your goods
Company facts and evidence policy
Shipment metrics and case studies are published only after the underlying commercial and shipping evidence is reconciled and disclosure is authorised.
- Headquarters
- 6 October City, Giza
- Current product scope
- Five categories
Egyptian operating base
Five categories we currently operate in
Historical volume is not presented as verified proof until invoices, packing lists, and transport documents are reconciled.