Egyptian Food Sourcing & Export Operations
Common questions from international importers
Direct answers on scope, evidence, responsibility, and commercial terms
- 01What does Galaxa manage beyond introductions?
- We define the sourcing requirement, qualify manufacturing options, manage specification approval, and coordinate testing, inspection, documents, customs clearance, and freight within one written scope
- 02Do you charge importers for a sourcing request?
- The initial fit review is free If qualification, manufacturer matching, testing, inspection, logistics, or programme management is required, Galaxa issues a written commercial scope before that work begins
- 03How long does it take to get a written scope back?
- Timing depends on brief completeness, category complexity, destination requirements, and manufacturer verification We confirm the review path after intake rather than promise a fixed turnaround
- 04What if you cannot serve my brief?
- We say so at the written scope stage Our current operating scope covers five categories If your brief falls outside, or if no candidate in our qualified network can meet it, we tell you honestly rather than pretending to source it
- 05How do you protect manufacturer relationships and importer confidentiality?
- Manufacturer identities are disclosed at the appropriate commercial stage Importer briefs are treated as confidential and are shared only with candidates being assessed for that requirement
- 06Which Incoterms do you work with?
- We coordinate against EXW, FCA, FOB, CFR, CIF, and DAP most commonly The Incoterm sets the boundary of Galaxa's logistics coordination, we agree it in the written scope before pricing
- 07How is quality controlled before dispatch?
- The signed specification defines acceptance criteria We coordinate batch specific certificates of analysis or laboratory reports where required, independent pre shipment inspection, and authority issued certificates of origin where applicable Each document is issued by the responsible manufacturer, laboratory, inspection company, or authority
- 08How do you handle certifications and destination specific registrations?
- We qualify manufacturers on the basis of current regulatory registrations for the destination market When a specific certification is referenced in a shortlist, we can share the manufacturer's supporting documentation on request
- 09Do manufacturer service relationships influence importer recommendations?
- Importer requirements and verification evidence determine manufacturer fit Any commercial relationship relevant to a recommendation is disclosed, and the importer retains approval of the selected manufacturer and specification
Bring us your specification We'll qualify the source
Send the product, packaging, destination market, and estimated volume We review the complete brief and return a written scope, the required qualification path, and a pricing basis by Incoterm, or an honest note that a fit cannot be confirmed
No obligation Confidentiality respected Manufacturers protected until qualification is complete